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Refunds & Exchanges 旧

At DASHEVO, we stand behind the quality of our Jeep digital dashboards and want you to shop with confidence.

 

30-Day Return Policy

You may request a return or exchange within 30 days of delivery.
Category Policy Details
Product Condition The item must be unused, uninstalled, and in original condition.
Packaging & Contents All original packaging, accessories, manuals, and protective materials must be included.

Defective or Damaged Items

If your item arrives defective, damaged, or incorrect, please contact us within 7 days of delivery. (We may request photos or videos to help verify the issue.)
Once confirmed, we will offer:
  • A replacement
  • A refund (at our discretion)

Return Shipping

  • Customers are responsible for return shipping costs, unless the return is due to a confirmed defect or our error.
  • Shipping fees are non-refundable once the order has been shipped.

Refund Processing

  • Refunds are issued to the original payment method.
  • Please allow 5–10 business days after we receive and inspect the returned item.
  • Original shipping charges are non-refundable.

Exchanges

If you would like to exchange your product for another compatible model, please contact our support team before returning the item.

Attention:

For return authorization or support, please contact our customer service team before sending any items back. Unauthorized returns may not be accepted.
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